Privacy policy

Last update: 17.01.2022

Thank you for choosing Company LLC (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice with regard to your personal information, please contact us at privacy@company.com. The purpose of this privacy notice is to explain to you what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately. Please read this privacy notice carefully, as it will help you understand what we do with the information that we collect.

1. What information do we collect?

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services. The personal information we collect may include the following: Names; phone numbers; email addresses; mailing addresses, and other similar information. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. How do we use your information?

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use personal information collected via our Website for a variety of business purposes described below. We use the information we collect or receive: - To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time. - Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising.

3. Do we make updates to this notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws. We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

Data Deletion Policy IHES and AgentCorp

Independent Hospitality Expert Solutions — Data Deletion Notice Effective: 7 September 2026 Applies to: AgentCorp HQ (internal operations + content tool) Operator: Independent Hospitality Expert Solutions (www.ihesco.com) Response time: Within 30 days; usually same day 1. Where data is stored AgentCorp HQ keeps data only on the operator’s local computer. There is no server account, cloud database, or third‑party storage. Deletion is immediate because nothing is distributed. 2. If you are the account owner • Revoke access in Instagram: Settings → Apps and websites → remove the application. This invalidates the access token instantly. • Clear stored credentials: In the application vault, delete the Instagram channel. This removes the token, cached account details, media records, and comment text. Either action stops access; both actions remove all stored data. 3. If you left a comment on our posts Your comment belongs to your Instagram account. Deleting it on Instagram removes it everywhere, including our cache on the next refresh. If you want us to delete any cached copy directly, contact us (see section 6). 4. What is deleted • Access token • Account ID + username • Cached media records • Cached comment text No backups exist; nothing remains after deletion. 5. How long deletion takes Instagram revocation is immediate. Direct deletion requests to us are completed within 30 days, typically the same day, because data is stored locally. 6. Contact Independent Hospitality Expert Solutions — www.ihesco.com. Use the contact details on our website for deletion requests. See our full privacy policy for details on data collection and use. Covers AgentCorp HQ’s use of the Instagram Graph API.

IHES and AgentCorp privacy policy Instagram and Facebook

Independent Hospitality Expert Solutions — Privacy Policy Effective: 7 September 2026 Applies to: AgentCorp HQ (internal operations + content tool) Operator: Independent Hospitality Expert Solutions (www.ihesco.com) Scope: Instagram Graph API 1. What this application is AgentCorp HQ is a private, self‑hosted tool used only by the operator. It connects to an Instagram professional account we own or manage to create content and read/reply to comments on our posts. 2. What we access and why Access occurs only after consent via Meta. • Account ID + username — correct publishing • Published media — captions, URLs, timestamps, like/comment counts • Comments — text, username, timestamp • Access token — required for API calls Permissions: instagram_basic, instagram_content_publish, pages_read_engagement, instagram_manage_comments. We do not access DMs, follower lists, other accounts, ads data, or any Instagram user data beyond public comments on our posts. 3. Where data is stored All data stays on the operator’s computer. The token is stored in an encrypted vault; media and comments are cached locally. No third‑party sharing, analytics, ads, customer database, or cloud storage. The app communicates only with Meta’s API. 4. How long we keep it Cached records remain until deleted or the account is disconnected. Tokens remain until expiry or removal. Disconnecting removes the token immediately. No off‑site backups exist. 5. Deleting your data See our deletion page or contact us (section 8). Deletion is immediate because all data is local. Requests are completed within 30 days, usually same day. Deleting your Instagram comment removes it everywhere, including our cache on refresh. 6. Legal basis and rights Under UK/EU GDPR: legitimate interest for operating our social media; consent for account connection. You may request access, correction, deletion, or complain to your supervisory authority. 7. Children Not directed at children; we do not knowingly collect data from anyone under 13. 8. Contact Independent Hospitality Expert Solutions — www.ihesco.com. 9. Changes Material updates appear here with a revised effective date.

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